Data Science is on the Rise!
Like they say: “Data is the new Oil” – The ability to perform sophisticated and innovative data management & analytics is now critical for all organizations. Equally important is the delivery of these reports. Getting the right information to the right folks at the right time could mean the difference between winning and losing. Companies have used reporting tools such as Cognos, Spotfire, Tableau among others to slice and dice their data and create insights from their realms of data.
Cognos – Empowering Businesses to Reach New Heights of Success!
Cognos plays a crucial role in the growth and success of businesses as it offers a comprehensive set of tools that aid in enhancing decision-making processes, increasing efficiency, and gaining a competitive edge. Through its advanced analytics and reporting features, Cognos allows businesses to identify fresh prospects, streamline their operations, and accomplish their long-term goals.
The traditional way of delivering these reports includes Web Portals, Mobile Dashboards and Email. However, advancements in Artificial Intelligence and Natural Language Processing have now added a new dimension to the delivery of these reports.
The Next Dimension of Business Intelligence – Conversational AI in Cognos
Artificial Intelligence (AI) and Natural Language Processing (NLP) technology from industry leader- IBM have now matured to a point where it is possible for executives to use natural query language to get access to reports and thus data which in turn empowers them to make the right call.Intelligent and smart Conversational Interfaces (CI)s for Cognos are now helping businesses improve their executives’ efficiency and more importantly empowering them with access to correct information.
As per Juniper Research, the projected value of conversational interfaces will grow to $112 billion by 2024.
Arrival of Generative AI Platform – The Game Changer
The emergence of Generative AI Platform, has brought about new opportunities for businesses. Its ability to understand natural language allows for customized customer support, insightful data analysis, and simplified internal communication.
By utilizing Generative AI, businesses can enhance their customer experience, refine marketing strategies, and increase efficiency. Generative AI signifies a major technological breakthrough for businesses, providing a powerful solution to optimize their operations.
IBM BP has integrated IBM Watson and Watsonx with Smart Bot for Cognos
Combining the power of best-in-class Natural Language processing engine-IBM Watson Assistant, Watson Discovery’s Cognitive Search and Watsonx Generative AI capabilities now, provides powerful solution for Cognos. While the Natural Language processing engines allow us to parse relevant data, information and integrate with legacy backends – the Generative AI platform allows us to respond in a human-like fashion. The highly intuitive cognitive assistants for Cognos can identify new opportunities, streamline operations, and achieve their strategic objectives with advanced insightful data analysis, report generation and reporting features.
Hence integrating IBM Watson NLP, Watson Discovery’s Cognitive Search, Watsonx-powered conversational AI, and Cognos business intelligence software create a comprehensive platform to enhance decision-making, optimize business operations, and gain a competitive advantage. Enterprises can benefit from improved customer experience, increased efficiency, and valuable insights into their target audience.
Solution Features
Pre-Integrated The Bot is pre-integrated with a variety of reporting tools including Cognos and uses the underlying API provided by the reporting tool to access the reports in real-time.
NLP AdvantageConversational Interfaces for Cognos leverages a leading Natural Language Processing (NLP) engine by IBM, that is IBM Watson Assistant and Watson Discovery to sift through unstructured data to identify patterns, trends and actionable insights that drive improved decision making.
SecureCognos and other reporting Bots provide single-sign on and gives secured role-based access to the reports. This means you can only access the report that your role permits you to see. Moreover, All Enterprise Data exchanged with the Generative AI platform is encrypted and thus secured.
Factual responsesSmart bot powered by Generative AI Platform can deliver factual responses for untrained inquiries.
Access to unstructured data Smart bot for Cognos can find specific answers inside large unstructured silos of information. The Advance Watsonx Bot can not only summarize large chunks but can also find precise information from large chunks of text.
Email Support Cognos Chatbot can now be extended to Email Channel and it can respond with human-like responses.
Advance Analytics Dashboard Cognos bot solution comes with Advance Analytics Dashboard where the business user can review the performance of the bot.
Dynamic Responses By leveraging the Generative AI Powered chatbot for Cognos delivers human-like dynamic responses and ensures query resolution even for complex queries quickly and efficiently.
Rich Client SupportThe Reporting Bot comes with a Chatbot client that supports a variety of HTML5 controls and can display both Charts and Tables.
Multilingual supportThe Cognos bot solution uses the Language Translation capabilities of IBM Watson and Generative AI Bundled in Watsonx , thus ensuring support for over 38+ languages.
Live Agent Support The advanced bot solution for Cognos comes bundled in with a Live Agent that forwards the request to a Live Agent where real humans can take over conversations in case the user is not satisfied.
Report Review with Drill-Down The Reporting Bot also supports the ability to sort, filter and drill-down in these reports. Also, allows for PDF export of these reports.
Omnichannel SolutionThe Reporting Bot can be accessed from the Web, Mobile and a variety of messaging clients such as MS Teams, HCL SameTime and Slack among others. These reports can be accessed using Voice commands as well from devices such as Amazon Alexa
Flexible Deployment OptionsThe pre-trained conversational interface for Cognos can be deployed on-premises or on IBM Cloud, Microsoft Azure, Amazon AWS, or Google Cloud Platform.
Solution Details
IBM Watson does the Natural Language Processing and manages secure transactions with Enterprise systems.
IBM Watson Discovery does the sifting through unstructured data & information.
The Generative AI platform to build dynamic responses.
Cognos business intelligence software offers businesses a powerful solution to streamline their operations and gain valuable insights.
Business Benefits
By rolling out Generative AI and Watson – Powered Conversational Interfaces for Cognos across channels, businesses will witness benefits such as-
Improve Executive Productivity Executives can get instant access to the desired information with the targeted delivery of data, reporting and analytics capabilities on the asynchronous voice and chat activated channel. A report by McKinsey & Company found that using advanced analytics can improve overall productivity by up to 6%.
Saves Costs & Prevent Business Losses Having Conversational Interface powered by IBM Watson, Watson Discovery and Watsonx for Cognos in your Team results in a significant decrease in decision-making time, saves on resource costs with more informed, evidence-based decisions that prevent unnecessary business losses.
Increased user satisfactionAccording to a study by PwC, businesses that use AI-powered conversational interfaces can increase their user satisfaction rates by up to 10%, leading to a boost in revenue.
BI & Reporting Tools
Data explosion has caused a big surge in Business Intelligence usage among enterprises. Having a strong reporting tool is must for organizations to make sense of this mountain of data residing in a variety of systems both internal and external. Cognos, Spotfire, Tableau and Qlikview are the leading contenders among the plethora of reporting tools available in the market today. As the number of reports to be reviewed are growing so is the time required to access and analyze these reports.
Streebo’s Reporting (Cognos) Chatbot
At Streebo, we are an Artificial Intelligence (AI) company and are using leading Natural Language Processing technologies such as IBM Watson to create pre-trained bots to streamline the access and review of these reports.Our AI powered Chatbots pre-integrated with reporting tools such as Cognos, cut the time to access and review these reports in half. Powered by Streebo’s Pre-Trained Bot technology and Watson the AI powered Bot can help busy executives quickly access reports from BI reporting tools such as Cognos in real-time across a variety of channels. They can even slice and dice these reports using voice and chat commands using Streebo’s Reporting Bot.
