Transform your business and deliver superior customer experiences with AI Powered Omnichannel Healthcare Solution

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Covid-19 has turned most industries upside down and healthcare is no exception. Pandemic has been a catalyst for Digital Transformation in healthcare. Since the pandemic began, there has been a 400 percent increase in telehealth visits and digital engagements between healthcare practitioners and patients. Further, the preferred channel of communication for the patients has moved beyond web and mobile to now social messaging platforms and asynchronous messaging platforms like SMS. According to a recent study from TechCrunch, there is a 40% increase in traffic on these channels. This is an opportunity to bring about a change in the patient engagement space and to adopt digital technologies to improve & deliver consistent customer/patient experience by creating an omnichannel presence. However, the biggest challenge for IT is how to create these omnichannel experiences that work across these varieties of channels?

Smart Healthcare Omni-channel Solution

Delivers seamless and effective Healthcare Journey

By leveraging the advancements in Artificial Intelligence (AI) & Automation, Streebo in collaboration with its leading technology partners including IBM, Google & Amazon has successfully addressed these key challenges.

Streebo has rolled out a pre-packaged, ready-to-use omnichannel Customer Healthcare Solution (COTS) for healthcare providers, payers and pharmacy which can scale up your customer, patient and provider experience and can reduce your operational costs. Powered by the likes of IBM, Red Hat, Google and Amazon these solutions can be extended across Web, Mobile and various voice and chat interfaces. Further, these solutions are powered by Streebo’s Digital Experience Accelerator (DXA) Platform and Streebo App Builder – a low code no code tool which allows both IT & LOB to easily manage and update the solution. Further, the “Point and Click” Interface in the App Builder, allows seamless integration with enterprise backend systems in no time! Leveraging Streebo DXA allows our clients to deploy on web and/or mobile applications.

Further, by leveraging AI, it even allows extending the application across various voice and chat channels including WhatsApp, Facebook Messenger, SMS, Telegram, Signal, Viber, Google Home and Amazon Alexa. The solution deployed will be a single code base thus making it easy for IT as well as non-IT Team members to manage the application across various platforms. The customers can simply choose to extend their existing digital properties across Conversational Channels by simply leveraging Streebo DXA and Natural Language Processing technology (NLP) from IBM or Google or Amazon.

Digital Retail Solutions Extended on Social Media Channels

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Key Modules

FAQs (Frequently Asked Questions)

Contact Us

Hospital Locator

Check Medical Facilities

Check Doctor’s Availability

Check Hospital Room Rates

Login

Dashboard

Download Forms

Avail Health Insurance

Apply for a Health card

Book an Appointment

Book an Ambulance

Book a Medical Test/Facility

Online Diagnostics

Eligibility Check to Avail Benefits

Key Features & Differentiators

In-Built Domain Intelligence
Streebo in collaboration with its technology partner deploys a cognitive intelligent omnichannel solution that can emulate your business processes.

Omni-Channel Experience
Streebo’s Omnichannel Healthcare solutions can be deployed across web, mobile app, social media channels including WhatsApp, Facebook Messenger, SMS, Signal, We Chat, Viber, Google Chat, Telegram, among others. This solution can further be deployed on voice channels like Google Home, Amazon Alexa, Siri and even IVR.

Role based & Secure access
Streebo’s Omnichannel Healthcare Solution is built on top of robust infrastructure from top technology providers such as IBM, Red Hat, Google and Amazon. Hence, they have tight security and scalable infrastructure in place.

Lower Maintenance Cost
As the Omnichannel Healthcare Solution is built with a Single Code Base for all the Digital Assets– the application can be updated and deployed in one single click, thus saving the cost of managing individual applications across various platforms.

Flexible Deployment Models
Streebo’s Healthcare Solution can be deployed on-premise or on IBM Cloud, Microsoft Azure, Amazon AWS or Google Cloud Platform.

Ease of Development & Maintenance
Streebo’s Healthcare Solution is built using a low code no code tooling thus, making it easy for both Line of Business and people in IT to assemble, integrate and manage the solution moving forward.

Flexible NLP Selection
Streebo’s AI Powered Healthcare Solution is NLP Agnostic, be it IBM Watson Assistant, Google Dialogflow, Amazon Lex based upon customer’s preference.

Advanced Chat Analytics
Streebo’s analytics dashboard is developed to record and display systemic data, metrics, preferences, and trends which eventually help in monitoring user interactions, and can be adapted accordingly to give relevant responses and take business decisions.