Conversational Interface is something that all businesses are looking at currently! Many top surveys predict the rise of these voice and chat interfaces. Most customers want businesses to be available, contactable and responsive, thus businesses today are adopting emerging technologies like CI ! With it they can achieve better user experience and meet competition. If you are not one of those businesses who have started thinking of adopting the conversational interface it’s time to get going.
Let’s have a look at some statistics on where the Chat, Voice and AI market is going to take us in the coming years!