E-commerce Company Catalyzes Sales by Deploying Streebo Chatbot as a Service
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US-based E-commerce company drives their sales and increases customer satisfaction by embedding a chatbot on their website and Facebook page. The conversational chatbot built on Cloud DXA solutions powered by IBM Watson Assistant helped reduce turnaround time to respond to queries; take feedback from the users; be available 24×7 thereby increasing brand connect with the customers, among others. This resulted in instant engagement and happier customers. Cloud DXA is a dynamic product from Streebo’s product line, built specifically for small and medium enterprises, to help them digitally transform their company by opening different interfaces across devices such as smartphones, tablets, laptops, and kiosks among others. |
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