Leading Utility Major transforms its customer experience with the help of IBM & Streebo DX Accelerator
Our client is the oldest and the largest invester owned electric company serving, close to a million customers in Oklahoma. Their main challenge was to provide organized information to customers and increase the customer experience by optimizing content and reducing customer service calls. Learn how streebo developed a customer facing self-service portal for easy access to information and easier content management with IBM Web Content Manager. |
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